Robbie Graham
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3 votes
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124 votesdeclined ·
AdminMark
(Admin, Nutshell Mail)
responded
We have experimented with not sending email updates to users when they have no new messages. Unfortunately, this process created a whole new flood of support issues with users asking why they did not receive their updates per their delivery schedule. Our solution was to change the subject line to indicate if you have “No New Messages.” We believe this is the best solution.
If you find that you are receiving too many updates with “No New Messages,” please consider changing your email delivery settings or try adding a social network like Facebook or Twitter which are more active. -
83 votesunder review ·AdminMark
(Admin, Nutshell Mail)
responded
We are working to make our emails better optimized for mobile email clients. This is an issue that is not unique to NutshellMail. If you have difficulties reading your updates, you can always click the link at the top of your email to view the digest in a mobile web browser.
I totally agree. The email width needs to be shorts, and font bigger. It would also help if the follow button for Twitter on the email is spaced out a bit more under their profile pic.
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5 votes
I would like to see a block button too.
But if I see "Three new messages" and it's just 3 new followers, it's misleading.
I don't want to add more social networks to get nothing. I want to know if I need to follow up or not. It doesn't help that it's impossible to read on a mobile device.
This is why I stopped using it.